We’re committed to keeping your shopping experience smooth and transparent. Due to increasing global shipping and tariff costs:
* Enjoy FREE shipping on orders over $50
* Orders under $50 have a flat $8 shipping fee
Any applicable shipping fees or conditions will be clearly displayed at checkout.
PROCESSING TIME
All orders are processed within 2–5 business days (excluding weekends and holidays).
ESTIMATED DELIVERY TIME (BUSINESS DAYS)
United States: 7–14 business days
United Kingdom: 7–14 business days
Europe: 7–14 business days
Canada: 7–14 business days
Australia & New Zealand: 7–14 business days
Other regions: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other external factors beyond our control.
Orders may be shipped from our regional or international fulfillment centers depending on product availability, to ensure faster delivery.
We are responsible for ensuring your order is delivered. If any issues occur during transit, we will assist in resolving them promptly.
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes once the order has been processed.
TRACKING
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking updates may take 1–3 business days to become available.
CUSTOMS, DUTIES & TAXES
For customers in the European Union and the United Kingdom:
All prices displayed at checkout include applicable VAT where required by law.
For international orders outside these regions:
Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
DELIVERY ISSUES
If your order has not arrived within 20 days after dispatch, please contact us.
We will investigate and provide a suitable solution, including replacement or refund where appropriate.
SHIPPING RESTRICTIONS
We currently offer standard shipping only and do not provide express shipping at this time.
We ship to most countries worldwide. Shipping to PO Boxes and APO/FPO addresses may be limited depending on the carrier.
